Privacy And Cookies Policy

At Smooth Mover Removals, we’re committed to maintaining the trust, confidence and privacy of visitors to our website, we especially want you to know that we never sell, rent, or trade email lists with other businesses and/or companies for the purposes of marketing.

In this Privacy And Cookies Policy, we’ve provided detailed information about when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Your Personal Data

You can visit our website without submitting any personal information. However, if you wish to request a quote for our services or leave a review, you will be asked to supply personal data including your name, email address and physical address. This information is used to process your request and to provide you with the information you have asked us to provide.

How your Personal Data is kept confidential

In order to protect your personal data, we use TLS encryption when collecting or transferring information. TLS encryption is designed to make the data readable only by the two computers involved in exchanging the data.

We also have measures in place that limit the access to your information. Only those employees who need to come into contact with that information, will do so and access to it is password protected.

If you would like to have your information removed from our system, please email our data protection office, Jules Hampson at and we will immediately cancel your customer account and erase your data.


What Is a Cookie?

Cookies are text files, containing small amounts of information, which are downloaded to your personal computer, mobile or other device whenever you visit a website. The cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.

How long are cookies stored for?

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are re-activated each time the user visits the website that created that specific cookie.

Session cookies – these cookies allow website owners to link the actions of a user for the duration of a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are temporary. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve your experience while using our website.

Cookies used on this website

A list of all the cookie types used on our website is set out below.

Strictly necessary cookies — These cookies are essential in order to enable you to move around our website and use its features, such as accessing secure areas.

Google Analytics — We use a third party service, Google Analytics, to collect standard information and details of how visitors use our website. we do this to find out the number of visitors to the various pages and areas of the site. This information does not identify you. we do not make, and do not allow Google to make, any attempt to find out the identities of people visiting our website.

Third party cookies — These cookies allow third parties to track the success of their application or customise the application for you.

We cannot access these cookies, nor can the third parties access the data in cookies used on our site.

For example, if you choose to “share” content through Twitter or other social networks you might be sent cookies from their websites. we don’t control the setting of those cookies, so please check those websites for more information about their cookies and how to manage them.

You can find more information about cookies at and

call us on
07974 108 156 for a fast, free quote, or
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